Motorola ® Symbol ® Mobile Computers Soft - Hard - Factory Reset

MC9500-K Soft Reset - Warm Boot

1. Put out battery from device for couple seconds. 2. Put battery back again. 3. Press the Power button, wait for device to switch on.

MC9500-K Hard Reset - Cold Boot

1. Please press Power button to start-up device.
2. Open Main Menu > Settings > Security.
3. Open Security options type in lock code. (Default code is 0000 or 1234)
4. Select Erase/Reset afterwards go to reset device.
5. Read the disclaimer, pressing Yes will confirm operation.

MC9500-K Factory Reset

1. Download the Clean Boot Package from the Support Central web site.
    Follow the instructions included in the package for installing the package onto the device.
2. Simultaneously press the Power button and the 1 and 9 keys.
3. Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the left scan button.
4. Insert the MC9500-K into a powered cradle or cable.
5. The MC9500-K updates and then re-boots.
6. After successful clean boot, the calibration screen appears.

MC9200-G Soft Reset - Warm Boot

1. Press and hold Power Button for 5 seconds  2. Release the Power Button once the Motorola splash screen appears.

MC9200-G Hard Reset - Cold Boot

1. Press and hold the Power Button until a Menu appears.
2. Select the Safe Battery Swap option.
3. Press the primary battery release, to partially eject the battery from the device.
4. With the battery partially released, press and release the Power Button and the handle trigger.
5. Push the battery back in, one audible click can be heard as the battery is inserted.
6. The device will reboot.

MC9200-G Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.

2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC9190-G / MC9190-Z RFID  Soft Reset - Warm Boot

1. Hold down the Power button for approximately 5 seconds.

    As soon as the mobile unit starts to perform a warm boot release the Power button

MC9190-G / MC9190-Z RFID  Hard Reset - Cold Boot

CE 6.0:
1. Press the primary battery release on the device to partially eject the battery from the device.
2. While the battery is partially released, simultaneously press and release the handle trigger and the Power button.
3. Push the battery to fully re-insert it in the device. One audible click can be heard as the battery is fully inserted.
4. The MC9190 initializes. 5. Calibrate the screen.

Windows Mobile 6.5:
1. Press the red Power button. The PowerKey Action window appears.
2. Tap Safe Battery Swap. The Indicator LED Bar lights red.
3. Press the primary battery release on the MC9190 to partially eject the battery from the MC9190.
4. While the battery is partially released, simultaneously press and release the trigger and the Power button.
5. Push the battery to fully re-insert it in the MC9190. One audible click can be heard as the battery is fullyinserted.
6. The MC9190 initializes.

MC9190-G / MC9190-Z RFID  Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC9090-G/K/S/Z RFID/ MC9094-S / MC9097-S Soft Reset - Warm Boot

1. Hold down the Power button for approximately 5 seconds.
    As soon as the mobile unit starts to perform a warm boot release the Power button

MC9090-G/K/S/Z RFID/ MC9094-S / MC9097-S Hard Reset - Cold Boot

1. Press the primary battery release on the device to partially eject the battery from the device.
2. While the battery is partially released, simultaneously press and release the handle trigger and the Power button.
* On MC909X-K or MC909X-S, simultaneously press and release the handle trigger and the Power button.
3. Push the battery to fully re-insert it in the device. One audible click can be heard as the battery is fully inserted.
4. The device initializes.  5. Calibrate the screen.

MC9090-G/K/S/Z RFID/ MC9094-S / MC9097-S Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC9000 / MC9060-G/K/S/Z RFID Soft Reset - Warm Boot

1. Hold down the Power button for approximately 5 seconds.

    As soon as the mobile unit starts to perform a warm boot release the Power button

MC9000 Hard Reset - Cold Boot

1. Press the primary battery release on the device to partially eject the battery from the device.
2. While the battery is partially released, simultaneously press and release the handle trigger and the Power button.
3. Push the battery to fully re-insert it in the device. One audible click can be heard as the battery is fully inserted.
4. The device initializes.  5. Calibrate the screen.

MC9060-G/K/S/Z RFID Hard Reset - Cold Boot

1. Press the primary battery release on the mobile unit to partially eject the battery.
2. Press and hold the Power button while you...
  a) Push the battery in to fully re-insert in the device, one audible click can be heard as the battery is fully inserted.
  b) In approximately 15 seconds you will see “}}}” in the upper left corner of the screen.
  c) Then the message “Booting System” will appear.
3. Now you will see a yellow exclamation on the Display.

MC3200-G / MC32N0 Soft Reset - Warm Boot

Android Device:
1. Press and hold the Power button until the menu appears.
2. Touch Reset.  3. The device reboots.

WinCE Device:
1. Press and hold Power Button for 5 seconds.
2. Release the Power Button when the Motorola splash screen appears.

MC3200-G / MC32N0 Hard Reset - Cold Boot

1. Press and hold the Power button, 1 key, and 9 key at the same time.
2. Release the Buttons once the Motorola Splash Screen appears.

MC3200-G / MC32N0 Factory Reset

Android Device:
1. Download the Enterprise Reset file from the Motorola Solutions web site.
2. Copy the M32N0JXXRExxxxxxx.zip file to the root directory of the microSD card.
3. Press and hold the Trigger button.

MC3190G (Gun) / MC3190-Z RFID Soft Reset - Warm Boot

28, 38 and 48-key keypad:
1. Press and simultaneously hold 7, 9 and Power.
2. As the mobile computer initializes demo window appears.

20-key keypad:
1. Press and simultaneously hold the 7 and 9 keys and then press the MENU and FUNC keys.
2. As the mobile computer initializes demo window appears.

MC3190G (Gun) / MC3190-Z RFID Hard Reset - Cold Boot

28, 38 and 48-key keypad:
1. Simultaneously press and then release the 1, 9 and Power keys. As the mobile computer initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

20-key keypad:
1. Simultaneously press and then release the 1 and 9, MENU and FUNC keys. As the mobile computer initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

MC3190G (Gun) / MC3190-Z RFID Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.
3. Press and hold the Power button until the menu appears.  4. Touch Reset.

MC3090 / MC3090G / MC3090Z RFID Soft Reset - Warm Boot

28, 38 and 48-key keypad configurations:
1. Press and simultaneously hold 7, 9 and Power.
2. As the mobile computer initializes demo window appears.

20-key keypad configurations:
1. Press and simultaneously hold the 7 and 9 keys and then press the MENU and FUNC keys.
2. As the mobile computer initializes demo window appears.

MC3090 / MC3090G / MC3090Z RFID Hard Reset - Cold Boot

28, 38 and 48-key keypad configurations:
1. Simultaneously press and then release the 1, 9 and Power keys. As the mobile computer initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

20-key keypad configurations:
1. Simultaneously press and then release the 1 and 9, MENU and FUNC keys. As the mobile computer initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

MC3090 / MC3090G / MC3090Z RFID Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC3070  Soft Reset - Warm Boot

1. Press and simultaneously hold 7, 9 and Power button.
2. As the mobile computer initializes demo window appears.

MC3070  Hard Reset - Cold Boot

1. Press and simultaneously hold the 1, 9 and Power keys. As the mobile computer Initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

MC3000  Soft Reset - Warm Boot

1. Press and simultaneously hold 7, 9 and Power button.
2. As the mobile computer initializes demo window appears.

MC3000  Hard Reset - Cold Boot

1. Simultaneously press and then release the 1, 9 and Power keys. As the mobile computer initializes,
   the Symbol splash window appears for about a minute.
2. Calibrate the touch screen.

MC2100 / MC2180 Soft Reset - Warm Boot

1. Press and hold Power Button for 5 seconds  2. Release the Power Button.

MC2100 / MC2180 Hard Reset - Cold Boot

1. Press the Power Button to bring up the Menu.
2. Select the Safe Battery Swap option.
3. Wait for the LED indicator to turn Red, and then turn off.
4. Press and then release the Power Button, 1 Key and 9 key at the same time.
5. The Motorola Splash screen will appear.

MC2100 / MC2180 Factory Reset

1. Download the Cleaner package from the Support Central web site.
    Follow the instructions included in the package for Installing the package onto the device.
2. Copy the Cleaner package to the root directory of a microSD card. (using a host computer)
3. Remove the battery.
4. Install the microSD card.
5. Replace the battery.
6. Connect the MC21XX to AC power.
7. Using Windows Explorer, navigate to the SD card folder.
8. Open the OSUpdate folder.
9. Double tap on the file: 2100c60Aen_SD.lnk
10.When the Update Loader application finds the appropriate file, it loads the package onto the MC21XX.
   A progress bar displays until the update completes.
11.When complete, the MC21XX re-boots.

MC1000  Soft Reset - Warm Boot

1. Press and hold Power button until a message appears stating that it is warm booting.
2. As the MC1000 initializes, the MC1000 splash screen will appear.

MC1000  Hard Reset - Cold Boot
1. Press the primary battery release on the device to partially eject the battery from the device.
2. While the battery is partially released, simultaneously press and release the handle trigger and the Power button.
3. Push the battery to fully re-insert it in the device. One audible click can be heard as the battery is fully inserted.
4. The device initializes.  5. Calibrate the screen.

MC70 / MC75 / MC75A Soft Reset - Warm Boot

1. Press and hold Power Button for 5 seconds  2. Release the Power Button once the Motorola splash screen appears.

MC70 / MC75 / MC75A Hard Reset - Cold Boot

1. Press and hold the Power Button, 1 key, and 9 key at the same time.
2. Release the Buttons once the Motorola Splash Screen appears.

MC70 / MC75 / MC75A Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC67 Soft Reset - Warm Boot

Windows Mobile:
1. Press and hold Power Button for 5 seconds.
2. Release the Power Button once the Motorola splash screen appears.

Android:
1. Press and hold the Power Button until a Menu appears.
2. Select the Reset option in the Menu.  3. The device will reboot.

MC67 Hard Reset - Cold Boot

Windows Mobile:
1. Press and hold the Power Button, the 1 key and the 9 key at the same time.
2. Release the Buttons once the Motorola Splash Screen appears.

Android:
1. Press and hold the Power Button, the 1 key and the 9 key at the same time.
2. Release the Buttons to complete the Cold Boot.

MC67 Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC65 Soft Reset - Warm Boot

1. Press and hold Power Button until a Menu appears.
2. Select the Power Off option in the Menu.
3. Use the Power button to reboot the device.

MC65 Hard Reset - Cold Boot

1. Press and hold the Power Button, 1 key, and 9 key at the same time.
2. Release the Buttons once the Motorola Splash Screen appears.

MC65 Factory Reset

1. Download the Clean Boot Package from the support Central web site.
   Follow the instructions included in the package for installing the package onto the MC65.
2. Perform a reset.
3. Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the left scan button.
4. Insert the MC65 into a powered cradle.  5. The MC65 updates and then resets.  6. Calibrate the screen.

MC55A / MC55A0 / MC55N0 Soft Reset - Warm Boot

1. Press and hold the Power Button for 5 seconds.
2. Release the Power Button once the Motorola splash screen appears.

MC55A / MC55A0 / MC55N0 Hard Reset - Cold Boot

Numeric Keypad:
1. Simultaneously press and release the Power button, 1 key and 9 key. The mobile unit will initialize.

QWERTY Keypad:
1. Simultaneously press and release the Power button,  W key and C key. The mobile unit will initialize.

MC55A / MC55A0 / MC55N0 Factory Reset

1. Download the Clean Boot Package from the Support Central web site.
   Follow the instructions included in the package for installing the package onto the MC55.
2. Perform a cold boot.
3. Immediately, as soon as the device starts to boot and before the splash screen is visible, press and hold the left scan button.
4. Insert the MC55 into a powered cradle.  5. The MC55 updates and then re-boots.  6. Calibrate the screen.

MC50 Soft Reset - Warm Boot

1. Use stylus to press Reset button on back of Unit.

MC50 Hard Reset - Cold Boot

1. Press and hold down Power, Right Scan key.
2. While holding these use stylus to press the reset button on back of unit.

MC50 Factory Reset

1. Copy necassary clean boot files to Temp folder on device and execute while in cradle.
2. Copy clean boot files to SD card, execute a cold boot, hold Power button in during boot.

MC45 Soft Reset - Warm Boot

1. Press and hold the Power Button until a Menu appears.  2. Select the Warm Boot option.

MC45 Hard Reset - Cold Boot

1. Press and hold the Power button, 1 key, and 9 key at the same time.
2. Release the buttons once the Motorola Splash Screen appears.

MC45 Factory Reset

1. Download the Clean Boot Package from theSupport Central web site.
    Follow the instructions included in the package forinstalling the package onto the MC45.
2. Simultaneously press the Power button and the 1 and 9 keys.
3. Immediately, as soon as the device starts to boot and before the splash screen is visible,
    press and hold the right programmable button.
4. Insert the MC45 into a powered cradle.  5. The MC45 updates and then re-boots.  6. Calibrate the screen.

MC40 Soft Reset - Warm Boot

1. Press and hold the Power button. A Menu will appear.   2. Select the Reset option.
3. The device will then power down and reboot.

MC40 Hard Reset - Cold Boot

1. Press the Power, Left Scan button and the Up Volume button at the same time.
2. The device will power down and reboot.

MC40 Factory Reset

1. Download the Factory Reset file from Motorola Support Central web site.
2. Copy the 40N0GxxFRxxxxxxx.zip file to the root directory of the On-device Storage.
3. Press and hold the Power button until the device options menu appears.
4. Touch Reset.
5. Touch OK. The MC40 resets.
6. Press and hold the Left Scan/Action button
7. When the Recovery Mode screen appears release the Left Scan/Action button.

MC36 Soft Reset - Warm Boot

1. Press and hold the Power button until the menu appears.
2. Touch Reboot.
3. The device shuts down and then reboots.

MC36 Hard Reset - Cold Boot

1. Simultaneously press the Power, Left side Scan and Volume Up buttons.
2. The MC36 shuts down and then reboots.

MC36 Factory Reset

1. Download the Factory Reset file from Zebra Support Central web site.
2. Copy the M36N0KXXVRFCP14000.zip & M36N0KXXVRFCP14000.zip file to the root directory of the On-device Storage.
3. Press and hold Power Key for 2 seconds and select reboot in the power­off pop­up menu.
4. Press and hold Volume Up key as soon as the device starts rebooting.
5. When Android boot logo appears on the screen, release the Volume Up key.
6. Wait until recovery menu appear.
7. Use Volume Up and Volume Down keys to navigate menu items.
8. Use Enter key to select menu item.
9. Select “apply update from sdcard”
10.Select the M36N0KXXVRFCP14000.zip or M36N0KXXVRFCP14000.zip package on /sdcard
11.When update is complete , select “reboot system now” to reboot.